Saragih R, Liu R, Putri CA, Fakhri M, Pradana M. The role of loyalty and satisfaction in forming word-of-mouth influence in a B2B environment: EvIdence from the knitting industry of Indonesia. JEECAR [Internet]. 2022 Jun. 4 [cited 2024 May 15];9(3):543-5. Available from: https://ieeca.org/journal/index.php/JEECAR/article/view/889